Versatility Dance Centre (VDC) Payment Policy
By enrolling at Versatility Dance Centre, you agree to the following payment policies:
1. Payment Schedule Fees are paid via fortnightly direct debit through Square. Payments will be processed every second Thursday between 10:00 and 11:00 AM, starting in Week 1 of each term. There will be five payments per term in Weeks 1, 3, 5, 7, and 9.
2. Card on File It is compulsory to have a card securely stored on file with Square. When signing this contract, please provide your card details, even if you already have a card on file. This ensures we have the most recent and accurate card information securely stored for payments.
3. Inclusive Fees Term fees include hire costumes and end-of-year performance fees.
4. Ticket to Play Vouchers If using a Ticket to Play voucher, it must be provided by the last Thursday of the school holidays. If submitted late, the voucher funds will be applied to the following term.
5. Missed Payments If your payment fails, the system will automatically apply a $10 late fee at 7:00 PM on the Friday You will receive an email and text with a button to pay manually and avoid the late fee. If the invoice remains unpaid by Monday, an additional $10 late fee will be charged, and your child will not be allowed to participate in classes until the invoice is paid. A third late fee of $10 will be added if the invoice is still unpaid by Wednesday.
If you notify us before Thursday that your payment will bounce and provide a new payment date, we may waive the fee on a one-time basis, provided you have not incurred any late fees in the past six months.
We have a no fee - no dance policy. No dancer will be able to participate in classes if their fees are overdue unless you have had a conversation with us prior to the invoice being sent about
6. Missed Classes and Makeup Policy If your dancer cannot attend a class, please notify us via private WhatsApp message or email (do not post in the group chat). Missed classes are non-refundable. Upon request, we are happy to accommodate a makeup class on a different day, subject to availability and at the studio owner’s discretion. There are no refunds or makeups for missed private lessons.
7. Withdrawing from Classes If your dancer decides to stop classes, you must notify us by the last Thursday of the school holidays before the new term begins. If notice is given after the term has started, you will be required to complete payments for the entire term, regardless of whether your dancer continues attending classes. Enrollment is for a 10-week term, and the payment plan is simply a way to divide the term fee into five instalments. This is not a pay-as-you-go system, and all fees are payable even if classes are missed. If your dancer is stopping due to a schedule clash, we are happy to explore options to transfer them to another class, provided there is space available
8. If needing to add or remove cards please send us an email
1. Enrolment and Commitment
Enrolment is for the full 10-week term. Fees are split into five fortnightly payments, but this is not a pay-as-you-go program.
Students are automatically re-enrolled each term unless written notice is provided by the last Thursday of the holidays.
All dancers must be formally enrolled via the VDC enrolment system before participating in class.
Dance is a team sport, and consistent attendance is important for the success of the group. If a student misses multiple classes, they may be removed from sections of routines they have not learnt or placed towards the back to maintain choreography quality and formation consistency.
2. Missed Classes and Makeups
Missed classes are non-refundable.
Make-up classes may be offered on request, subject to availability and approval.
No makeups or refunds are available for private lessons.
3. Attendance and Conduct
Dancers must arrive on time and in appropriate uniform. Black leggings or shorts are NOT part of our uniform.
Dancers who arrive in non VDC jumpers will be asked to take them off. Dancers can take class in VDC jumpers.
Hair must be tied back out of eyes.
Students are expected to treat all staff and classmates with kindness and respect.
Disruptive behaviour from family members will not be tolerated and may result in removal from the studio.
4. Parent/Guardian Expectations
Parents are not permitted to watch regular weekly classes, except during designated Open Weeks.
Any grievances must be submitted in writing via email.
Parents must collect their child promptly after class and supervise them if arriving any more than 15 mins before the start of their class time.
5. Injuries and Safety
All reasonable care is taken during class, but dance is a physical activity and injuries can occur.
VDC is not liable for injuries sustained during class.
Instructors may use physical contact to correct technique. If you do not consent, please inform the studio in writing.
Only children in pre-school / toddler classes may be assisted to the toilet. All other students must be able to go independently.
6. Timetable and Staff
Timetables and teachers are subject to change at the discretion of the director
If a class has low enrolment, it may be combined or cancelled. Where possible, alternate options will be provided.
7. Communication
WhatsApp groups and email are used for communication. Please ensure your contact details are up to date.
Teachers cannot engage in conversation during or between classes. Please email for non-urgent matters.
8. Media Consent
VDC may photograph or film classes and events for use on social media or promotional material.
If you do not wish for your child to appear in any media, you must notify the studio in writing.
9. Personal Property
VDC is not responsible for lost, stolen or damaged property.
Please label all belongings clearly and keep valuables at home.
10. Choreography and Costumes
All VDC choreography remains the property of the studio and may not be used or reproduced without permission.
Concert costumes are hired to students and remain the property of VDC unless otherwise stated.
Lost or damaged costumes may incur a replacement fee.
11. Illness
Students must stay home if they are unwell or contagious.
Make-up classes can be requested in these cases, subject to availability.
12. Emergency Procedures
In the event of lockdown, fire, or emergency, students will be moved to a safe location and families notified as soon as possible. VDC has comprehensive emergency procedures in place and your childs safety is always our priority.
These policies are designed to support the wellbeing, safety, and positive experience of all families at Versatility Dance Centre.
By enrolling, you acknowledge and agree to these terms.